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Arc Legal Assistance (Arc Legal), the specialist legal expenses provider, has been appointed (Via AXA Assistance) by Giles Insurance Brokers Ltd (Giles), one of the UK’s leading independent insurance brokers, to provide an extensive package of legal advisory and debt counselling services and identify theft and legal expenses cover for its personal insurance customers.


Arc Legal’s ‘Total Legal’ service enables Giles to be one of the first brokers to offer its customers access to discounted legal services in areas such as will writing, conveyancing and matrimonial matters, ahead of the implementation of the Legal Services Act.


The package includes Arc Legal’s Identity Theft cover which covers the costs of helping to repair a credit file and defend or overturn any legal judgments as a result of the theft.


Giles customers also have access to personal legal expenses insurance with employment cover including unfair dismissals, contractual and property disputes and Arc Legal has enhanced its typical cover range to include additional cover for disputes over school admissions and wills and probate matters.


Commenting on Arc Legal’s appointment, Margaret Lafferty, Personal Lines Regional Manager – Scotland, from Giles Insurance Brokers, said: “Arc Legal has demonstrated its ability to develop a breadth of cover directly aligned to the needs of brokers and their clients. Their business model directly responds to the key issues facing brokers using this sector to provide valuable client services and deliver revenue.”


Richard Finan, Director of Arc Legal, commented: “At a time when the future of the UK legal expenses model is being questioned, Giles has recognised that, far from having ‘run their course’, add-on covers provide strong and relevant protection to consumers.”


“We have tailored a comprehensive package of legal protection and services for Giles that demonstrates what can be delivered via our relevant business model which enables our clients to take advantage of our greater flexibility and more transparent structure.”


Rob Carter, Head of Sales Personal Lines at AXA Assistance, commented “We are delighted that Arc Legal has now been appointed to offer a legal expenses product to Giles customers, as this partnership will further strengthen AXA Assistance relationship with Giles Insurance. We provide motor breakdown assistance to its personal lines customers and we are confident that Giles customers will receive the same high quality of service from Arc Legal.”


Unlike many of its’ competitors, Arc Legal only generates revenue from insurance premiums, which means that any claims referral fees or commissions available are used to either reduce the overall cost of the insurance or are passed on to clients rather than retaining all or part of them to increase Arc Legal’s own profitability.


The cover is underwritten by Inter Partner Assistance SA, a wholly owned subsidiary of AXA Assistance SA and part of the worldwide AXA Group.

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