Our ability to provide flexible solutions that others can’t reflect our high levels of underwriting authority through our binders that our experienced teams hold. We can provide fast, tailored, and flexible insurance solutions through our ‘A- or above rated’ underwriters that your customers can trust will deliver.
Data analysis and reporting tools are a fundamental part of the insurance landscape and the bedrock of good decision making and consistent delivery of good customer outcomes. And that is why we have invested heavily to ensure our Management Information is ‘best in market’ and fully accessible to our partners on an on-demand, real-time basis.
Our partner dashboards provide complete transparency, a reflection of our open book approach.
Our focus on customer service and excellence flows through to all our specialist providers that we partner with – and our procurement process is rigorous, from due diligence through to policies through modern slavery and TCF. We impose strict Service Level Agreements with our partners supported by ongoing auditing to ensure they are delivering to the high standards that we set across our business.