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Using Arc, Deacon will provide a comprehensive Home Owners Legal Cost Insurance cover and Legal helpline for its customers.
The Home Owners Legal Cost cover, available as part of Deacon’s Homebuyers buildings and contents cover package, has been tailored to meet the needs of private property landlords. Features include cover for the defence costs for prosecutions brought under the Gas Safety (Installation and Use), the Electrical Equipment (Safety) and the Furniture and Furnishings (Fire)(Safety) Regulations.
Arc will also be providing a Legal Advice Line for private and residential management company customers of Deacon’s with Blocks of Flats insurance cover. The Advice Line will automatically be included to provide 24-hour legal advice on property and tenant related matters.
“Arc has provided us with one bespoke solution that will offer our clients, whether owner occupiers or residential landlords, with a valuable and relevant service in line with our own focus on delivering products and services that meet client needs.”
“For intermediaries like Deacon, the ability of legal costs insurance providers to tailor a service for distinct customer bases is important. The traditional legal costs insurer is unable to respond as effectively to these requirements in a cost-effective way due to their significant and costly internal infrastructures designed to manage claims and protect their underwriting which we can achieve through more dynamic means.”