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The advice service, offered to BHS members as part of their membership benefits package, will provide a range of general and equestrian related legal advice. Members will have access to expert advice via a range of mediums including a dedicated telephone number and an online facility.
A unique aspect of the service will be the ability for members to gain further help beyond the advice stage through access to a range of wider legal services including will writing, conveyancing and matrimonial legal information which can be purchased separately on an individual basis.
“Arc was able to demonstrate that it had access to a strong legal advice team with specific equestrian related knowledge and experience. Their tailored approach to developing the service and the ability to offer more than just advice should the member need it, meant our clients got a lot more than an ‘off the shelf’ service which was vital in view of the number of calls that members make each year.”
“Our focus on building bespoke solutions for large affinity schemes such as BHS enable us to offer a comprehensive and suitable priced service that meets the specific needs of our clients customers. For BHS we have been able to develop a legal advice service that offers its members more than just general advice, something which is not provided by traditional legal helpline providers.”