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Arc Legal Assistance (Arc Legal) has appointed Kevin Benton as Technical Services Manager to spearhead a number of strategically important technology developments across the business.
Benton has overall responsibility for Arc Legal’s IT functions including internal systems and client-facing services. He will drive key projects including an expansion of the firm’s underwriting systems to accommodate increased business volumes, developments in the online reporting of claims and a dedicated quote to buy system. In addition, Benton will oversee the launch of a client portal to provide direct access to management information.
Helen Withers, Managing Director Arc Legal said: “Our technology capabilities are an important part of our operating model. They enable us to control our cost base and provide enhanced levels of service and transparency to clients.
We have reached a point where the investment in a dedicated technology management role is strategically important and ensures we maintain the competitiveness and flexibility of our business model and the products we provide to our growing customer base.”
Benton joins Arc Legal from OpenText, a global enterprise software and content management company where he was Technical Product Manager.