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In a move to expand its portfolio of insurance products, Arc Legal Assistance (Arc Legal) has announced a distribution partnership with Lorega, which will offer policyholders access to an independent Chartered Loss Adjuster on SME and homeowner claims.
Arc Legal will offer its insurer, broker and corporate partners the ‘Lorega 10’ products for SME businesses and homeowners alongside its Legal Expenses Insurance and other products. ‘Lorega 10’ responds directly to the needs of smaller businesses and homeowners, providing them with up to 10 hours of claims expertise and advice to help settle their claims, reducing the impact of an insured loss and securing a fair settlement as quickly as possible for the policyholder, through the sale of an inexpensive insurance product.
In addition, a Loss Recovery Insurance product is available that provides unlimited advice to the policyholder, and an expert Loss Adjuster to deal directly with the insurer on the policyholder’s behalf.
Richard Finan, Director of Arc Legal, said: “The Lorega products will help our partners to respond directly to a number of the issues identified in the FCA’s investigation in to SME claims handling by providing clarity, managing expectations and improving communications. This will also help to provide an improved customer outcome, something which is very much at the heart of our product strategy.”
Neill Johnstone, Managing Director of Lorega, said: “Arc Legal and Lorega share a commitment to putting customers first, by offering a range of cost effective insurance products which provide help to business and homeowners when they need it most. We believe this partnership will help to expand the number of people who benefit from our products”