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We’re pleased to confirm our new and extended partnership with specialist MGA, Geo Underwriting to provide a suite of Legal Expenses Insurance (LEI) and Home Emergency products to over 100,000 home and landlord insurance customers.
The deal is a strong example of our ambition to become the go-to provider of LEI and ancillary solutions in the market. Read more.
We’re pleased once again to be the ticket sponsor for this year British Insurance Awards, one of the biggest events in the insurance calendar.
According to a House of Commons inquiry, almost 1 million women have left their jobs because of menopausal symptoms.
As the fastest growing demographic in the workplace, businesses must be alive to the needs of these women, and foster a culture that understands and supports those going through “the change” – not just because it’s the right thing to do, but it could well help them to avoid future costly legal battles.
Our latest blog from Michael Jenkins explores this topical and important issue. Read more.
We celebrate another 10-year anniversary this month. Martin Johnson, Head of Corporate Relations received a little something to help him celebrate this milestone.
Thank you for your hard work and dedication over the last decade Martin – cheers!
As the weather heats up, so does your chance of having to deal with a pest infestation in your home.
From winged beasties to those that scurry on four legs, having an infestation of any kind can be a distressing experience, but we’re on hand with some top tips to keep your home pest-free! Read more.
Our Home Emergency operation in Brierley Hill handles over 25,000 calls annually.
To ensure we continue to provide the best service to our partner’s customers, and in preparation for seasonal increased call volumes during winter, we’ve introduced new work streams which identify ‘happy path’ claims that can be actioned within 5 minutes – we believe representing 80% of all claims. More technical claims are then referred into a second team who can outbound the customer to resolve the issue.
The new process allows us to process more claims, quicker, ensuring that customer’s calls are answered within our partners 20 seconds service level agreements.
Find out more about our specialist Home Emergency insurance. Read more.
We’re pleased to announce a new deal with The AA.
The association’s Silver & Gold motor breakdown members will now have access to our 24/7, 365 Legal Assistance Helpline as part of their membership. Read more.
Summer is here – but how can you avoid your holiday haven becoming a holiday from hell?
In our latest blog James Waddy considers some of the legal disputes that can occur around caravan and park home ownership, from disagreements over pitches, to buying second-hand leisure vehicles. Read more.
A round up of the latest news, legal updates, industry trends and corporate social responsibility in June. Read more.
All our articles and updates can be viewed on our website.
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For further information on the above, or details of our products and services, please contact your Partnerships Manager or email [email protected].
We’re waiting to hear from you. Call, email or use our live chat service to find out how we can help you deliver market leading, tailored products and services to your customers.
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