Arc Legal and CET announce new Home Emergency strategic partnership

July 2025 - Arc Legal Group announced today that it has partnered with CET UK to provide dedicated Home Emergency claim assistance.

Colchester, UK, 24 July 2025: Arc Legal Group (Arc Legal), part of the AmTrust Financial Group, a leading provider of Legal Expenses Insurance and Assistance products, announced today that it has partnered with CET UK to provide dedicated Home Emergency claim assistance.

CET is a leading provider of Home Emergency covering a significant portion of UK households. It offers a range of specialist property services to the insurance industry from emergency repair to drainage surveys, subsidence site investigation and repair services. CET’s role in the partnership will involve undertaking all aspects of claim management, including First Notification of Loss (FNOL), contractor deployment and oversight.

Commenting on the partnership, Lee Taylor, Chief Executive at Arc Legal, said: “We are looking forward to collaborating with the CET team to develop our Home Emergency offering. CET will bring a wealth of knowledge, expertise and experience to our Home Emergency product that will modernise our claim delivery, enhance our customer journey and ensure a competitive and sustainable cost structure.

“We have ambition to build upon our already significant book of Home Emergency products, and our partnership with CET will allow us to meet our growth objectives, with exciting plans to expand our product and service provision further in 2025 and beyond.”

Ashley Phillips, Chief Executive at CET commented: “We are delighted to be partnering with Arc Legal to manage their Home Emergency service offering. We share an ongoing commitment to achieving an exceptional claims journey and outcome for every customer through investment in technology, innovation and people, which is critical for emergency claims. Our future digital service delivery plans are particularly exciting, and we look forward to supporting Arc in growing their Home Emergency portfolio.”

About Arc Legal Group
Arc Legal Group is a specialist provider of ancillary products and services with deep knowledge and experience in each of our chosen markets. With over two decades of industry experience, we are experts in our field with superb product and market knowledge with digital innovation at the heart of our business.

We are reliable, ethical, and obsessed with delivering high quality ‘bespoke’ products and excellent customer service. Flexibility is central to our business ethos, and our underwriting knowledge and capacity is supported by our parent company, AmTrust International, and trusted relationships with a host of major ‘A rated’ underwriters including RSA and Great American Insurance.

For further information, visit: www.arclegal.co.uk

For further media information, contact: 

Mairi Mallon, Rein4ce
mairi.mallon@rein4ce.co.uk
+44 (0) 7843 076533

James Waddy, Head of Development
Arc Legal Group
james.waddy@arclegal.co.uk
+44 (0) 7500 062492
 
Stephen Hague, Distribution and Product Development Director
CET UK
stephen.hague@cet-uk.com
+44 (0) 7825 260290