General Information
Arc Legal Assistance is an independent legal expenses insurance and assistance services managing agent.
We are not involved in the retail sale of insurance products, but act in a wholesale capacity providing our products and services to financial service retailers who in turn sell them onto their customers.
We manage legal expenses insurance claims on behalf of a number of insurers. Our independence ensures that there is no conflict of interest in the way that we manage claims, and we work hard to deliver a first class and professional service.
We are not legal advisers and do not provide legal advice. Any legal services insured under our policies, or arranged by us, are provided by leading independent law firms.
If you wish to make a claim under your policy please ensure that you have contacted the legal helpline for advice before completing your claim form. The legal helpline telephone number can be found in your policy wording. If you do not have a legal helpline included in your policy, please refer to the section “How to make a claim” within your policy wording.
You can complete and submit your claim form on line by visitsing the section on the left hand side entitled Submit Claim Form Online.
Please note wherever possible all claims correspondence will be sent by email.
