POLICYHOLDER INFORMATION
Please click on the email address below to attach and send your completed claim form and supporting documentation.
claims@arclegal.co.uk
Alternatively, you can post your completed claim form to:
Claims Department
Arc Legal Assistance
PO Box 8921
Colchester
CO4 5YD
All Other Policyholders Information Centre
Welcome to the information centre for all types of legal expenses insurance claims excluding Landlords, Travel Policyholders and Police Federation Members. Please ensure that you have contacted the legal helpline for advice before completing your claim form. The legal helpline telephone number can be found in your policy wording. The legal helpline telephone number can be found in your policy wording.
CLICK HERE to download the claim form or click on the link underneath the image on the right hand side. Please note that once you have downloaded the claim form you will need to print it out in order to complete it.
* Please note that you will need adobe acrobat in order to download the claim form.
* Please click here to download Adobe Acrobat Reader if you do not have it installed.
IMPORTANT NOTES ABOUT THE COMPLETION OF YOUR CLAIM FORM
REMEMBER to complete the mandatory fields marked with a * on the claim form, including:-
- Policy Number
- Name of your Insurer
- Helpline Reference Number
You must not delay in returning the form as there are often strict time limits that apply and any delay could prejudice your position. Until your claim is accepted there is no cover for any legal fees incurred by you. Your claim cannot be accepted until this form is returned and assessed. Your claim form must be completed in BLACK INK
GUIDANCE NOTES
Only legal fees incurred with our specific prior consent will be covered under this insurance. Once we receive your claim form we will assess it. If your claim is accepted, we will instruct our panel solicitor, who will then contact you directly.
